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Why do the LEDs indicators on the IQOS holder and pocket charger flash yellow, white and white

07/26/2022
by Martin Smith

Generally speaking, the LED on the IQOS holder and the battery status LED on the pocket charger flash yellow, flash white, and light up in white, indicating that the IQOS is in the state of charging, resetting, etc., or whether it is within the operating temperature range. These are normal phenomena and not machine malfunctions.

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1. If the LED on the IQOS Iluma Holder/IQOS Iluma One holder flashes yellow, the battery is exhausted and needs to be charged.

IQOS Iluma holder charging time: 1 minute 50 seconds (0 to 1 charge)
3 minutes 25 seconds (1 to 2 charges)*
5 minutes and 15 seconds (0 to 2 charges)*

IQOS Iluma One charging time:
Fully charged in about 90 minutes

If the LED on the holder flashes white twice, the IQOS Iluma Prime/IQOS Iluma is out of the operating temperature range (0°C-40°C). Please wait until the device is within the operating temperature range.

2. If the battery status LED on IQOS 3 DUO/IQOS 3/IQOS 2.4 Plus pocket charger or LED on the IQOS 3 DUO /IQOS3 / IQOS 3 Multi /IQOS 2.4 Plus holder flashes white, it means the battery is charging. If the battery status LED on the IQOS 3 DUO/IQOS3/IQOS 2.4 Plus pocket charger flashes white and moves back and forth, it means a reset is in progress

IQOS 3 DUO/IQOS 3/IQOS 2.4 Plus pocket charger battery status LED or LED on IQOS 3 DUO/IQOS 3 / IQOS 3 Multi holder flashes white twice, then the device is out of operating temperature range (0°℃- 40°C). Please wait until the device is within the operating temperature range. When the ambient temperature is low, heat the holder by hand for about 1 minute

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